SharePointBoost is committed to providing professional and efficient technical support for all of our products, offering several different support plans designed to meet your business needs:

• Basic Annual Support:
  • 24-7 access to our online knowledge base and product FAQ.
  • Unlimited technical support via email with 1-2 business day initial response.
  • Minor version update releases.
  • Bug fix for the latest two major product version

  Price: FREE

• Premium Annual Support: Provides all the benefits of our Basic Annual Support package, plus:
  • Unlimited technical support via email with 6 to 10 hour initial response.
  • Technical support via live chat.
  • Invitation to participate in beta release programs.
  • Free maintenance, minor and major version update releases.
  • Free license upgrade for SP2007 to SP2010 migration.

  Price: Please go to each product's purchase page.

Feature Requests

Individuals and businesses alike can request custom designed products or new features any time by contacting our product management team. We will research your request and give you a constructive answer within one week.

Localization

SharePointBoost understands the importance of communication, so we have products and services available in multiple languages:

• Products available in five languages: English, French, German, Japanese, Mandarin Chinese.
• Support service available in two languages: English, Mandarin Chinese.
• Sales service available in two languages: English, Mandarin Chinese.

We also entertain requests for custom localization and software translation. Send an email to feature_request@sharepointboost.com to request localization services.