SharePoint Alert Reminder Boost is a custom SharePoint workflow comprising of two separate workflows, the SharePointBoost Alert workflow and the SharePointBoost Reminder workflow. The solution is designed as an enhancement to the default SharePoint Alert Me for sending e-mail and SMS notifications.

SharePoint Alert Reminder Boost provides a lot of additional functionality that out-of-the-box Alert Me does not offer, such as sending time-triggered notifications based on specified times and intervals, sending notifications based on column values and conditions, specifying CC, BCC, Send and Reply-To e-mail addresses, highlighting changes and deletions of field values, and customizable e-mail content.

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1. Introduction to SharePoint Alert Reminder Boost
2. Tutorial of the SharePointBoost Alert Workflow
   • 2.1. Adding the SharePointBoost Alert Workflow to a List
   • 2.2. Configuring the SharePointBoost Alert Workflow
     • 2.2.1. Specifying the Changes I Want to be Alerted to and How Often
     • 2.2.2. Specifying Which Items in the List Generate an Alert
       • 2.2.2.1. Basic Conditions Explained
       • 2.2.2.2. Advanced Conditions Explained
     • 2.2.3. Setting Up the Notification Message
     • 2.2.4. Specifying the External Path to My Web Application
     • 2.2.5. Sending Reminder Prior to Being Notified
   • 2.3. Using the Summary Function
3. Tutorial of the SharePointBoost Reminder Workflow
   • 3.1. Adding the SharePointBoost Reminder Workflow to a List
   • 3.2. Configuring the SharePointBoost Reminder Workflow
     • 3.2.1. Specifying When and How Often I Want to be Reminded
     • 3.2.2. Specifying Which Items in the List Generate a Reminder
     • 3.2.3. Setting Up the Reminder Notification Message
     • 3.2.4. Specifying the External Path to My Web Application
     • 3.2.5. Sending Reminder Prior to Being Notified

1. Introduction to SharePoint Alert Reminder Boost

SharePoint Alert Reminder Boost is a combination of two SharePoint alert workflows that send detailed, fully-customizable e-mail and SMS event-triggered notifications to users whenever an item is created, modified, or deleted. Changes made are highlighted and time-triggered reminders can be sent automatically at customizable intervals.

2. Tutorial of the SharePointBoost Alert Workflow

2.1. Adding the SharePointBoost Alert Workflow to a List

i. Enter the Workflow Settings page for a SharePoint list (we shall use the "Tasks" list as an example), click "Add a workflow", and then select the SharePointBoost Alert workflow from the workflow template list.

ii. Give your workflow a name (we shall call it "Alert 1") and then select a task list and history list for it.

iii. Tick the "Start this workflow when a new item is created" and "Start this workflow when an item is changed" checkboxes if you wish to start this workflow automatically.

iv. Click "Next" to bring up the Main Settings page for "Alert 1"

v. The Main Settings page for your workflow allows you to:

• Add a new alert item
• Import or export workflow settings
• Specify SMTP server settings for sending e-mail notifications
• Specify SMS server settings for sending SMS notifications
• Specify the exit workflow condition (see Sections 2.2.2.1. and 2.2.2.2. for more details on setting up conditions)

vi. Specifying Exit Workflow Condition

You can configure Exit Workflow Condition by following the link in Settings menu, see Sections 2.2.2.1. and 2.2.2.2. for more details on setting up conditions.

As no alert items have been added, the list will initially be empty, click the "Add new alert item" button to bring up the "Add or Change Alert Item" page where you can add and configure a new alert item for this workflow.

2.2. Configuring the SharePointBoost Alert Workflow

In the "Add or Change Alert Item" page for your workflow, give your alert item a title and specify whether you wish to be alerted by e-mail or SMS messaging.

The page also displays 5 tabs for configuring the alert part ("Event", "Condition", "Message View", "External Path", and "Note Settings").

2.2.1. Specifying the Changes I Want to be Alerted to and How Often

In the "Event" tab of the "Add or Change Alert Item" page for your workflow, you can configure what item changes you wish to be alerted to and how often you wish to be alerted.

2.2.2. Specifying Which Items in the List Generate an Alert

In the "Condition" tab of the "Add or Change Alert Item" page for your workflow, you can configure what items and under what conditions alerts will be generated.

All Items – Any change made to any item in the list will generate an alert.
Item from List View – Any change made to any item in the specified list view will generate an alert.
Items from Condition – Alert will be generated if certain conditions are met (see below).

2.2.2.1. Basic Conditions Explained

The "And" operator – All conditions linked by the "And" operator must be met before an alert is generated.

The "Or" operator – An alert will be generated if any of the conditions linked by the "Or" operator is met.

The "Add Condition" operator – Click this operator if you wish to add an additional condition.

The "Add Group" operator – Click this operator if you wish to add a condition group.

Take the following set of conditions as an example:

In this case an alert will be generated if:

[The "Due Date" column is less than or equal to "Today"]

AND

[The "Status" column is not equal to "Completed"]

AND

[The "% Complete" column is less than "80%" OR that the "Priority" column is equal to "(1) High"]

To delete any of the conditions, click the red cross next to a particular condition.

2.2.2.2. Advanced Conditions Explained

Select the "Advanced" condition category and you will be prompted to convert the conditions specified in the basic condition section (if any) to advanced conditions. For our above example, the following is displayed after the conversion:

You can check to see if the conditions entered are valid by clicking the "Test" button.

For a detailed explanation on how to use the Advanced Conditions, click on one of the corresponding help links.

2.2.3. Setting Up the Notification Message

Click the "Message View" tab where you can specify your notification message.

The section under "E-Mail Header" allows you to specify the notification sender, the recipient, CC and BCC fields, the subject, as well as anybody you wish to exclude from receiving this notification.

Click on one of the e-mail header buttons to set detailed user information for each field. You can even pull users from the current list or external lists.

The section under "E-Mail Body" allows you to set up the e-mail itself.

2.2.4. Specifying the External Path to My Web Application

The "External Path" section allows you to set different external paths to your web application. You can choose to use the default host path, select from one of the custom alternative access mappings links or use a link you specify.

2.2.5. Sending Reminder Prior to Being Notified

Users can also be reminded via e-mail prior to being notified every time. To set this up, click the "Note Settings" tab.

2.3. Using the Summary Function

To use the daily/weekly summary function, you may need to activate the timer job below, otherwise the summary function won't work.

Go to Central Administration > Application Management > Manage Web Application Features

3. Tutorial of the SharePointBoost Reminder Workflow

3.1. Adding the SharePointBoost Reminder Workflow to a List

i. Enter the Workflow Settings page for a SharePoint list (we shall use the "Tasks" list as an example), click "Add a workflow", and then select the SharePointBoost Reminder workflow from the workflow template list.

ii. Follow the rest of the steps in Section 2.1.

3.2. Configuring the SharePointBoost Reminder Workflow

In the "Add or Change Reminder Item" page for your workflow, give your alert item a title and specify whether you wish to be alerted by e-mail or SMS messaging.

The page also displays 5 tabs for configuring the reminder part ("Recurrence", "Condition", "Message View", "External Path", and "Note Settings").

3.2.1. Specifying When and How Often You Want to be Reminded

Click the "Recurrence" tab where you can specify when and how often you wish to be reminded. Take the following screenshot as an example:

In this example, a reminder will be sent every 5 minutes from 9am on 10/26/2010 and will end after 10 reminders have been sent if the conditions for sending reminders are met.

3.2.2. Specifying Which Items in the List Generate a Reminder.
See Section 2.2.2

3.2.3. Setting Up the Reminder Notification Message
See Section 2.2.3

3.2.4. Specifying the External Path to My Web Application.
See Section 2.2.4

3.2.5. Sending Reminder Prior to Being Notified.
See Section 2.2.5

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Languages Supported: English, Japanese, German

System Requirements

For SharePoint 2010:

Operating System:	Microsoft Windows Server 2008 x86/x64 Microsoft Windows Server 2008 R2
Server:	SharePoint Release: - Microsoft SharePoint Foundation 2010 or Microsoft SharePoint Server 2010 - Microsoft .NET Framework 3.5
Browser:	Microsoft Internet Explorer 7 or greater is recommended for Advanced Administration features Mozilla Firefox supported

For SharePoint 2007:

Operating System:	Microsoft Windows Server 2003 x86/x64 Microsoft Windows Server 2008 x86/x64 Microsoft Windows Server 2008 R2
Server:	SharePoint Release: - Microsoft Windows SharePoint Services v3 or Microsoft Office SharePoint Server 2007 - Microsoft .NET Framework 2.0 or 3.0 Note: This product is not compatible with SPS 2003 and WSS v2
Browser:	Microsoft Internet Explorer 6 or greater is recommended for Advanced Administration features

Known Issues

• Cannot associate the workflow with SharePoint site content type.

Release Notes

2.1.1119.1 Nov 22nd, 2010	New Feature: - Supports German.
2.0.1108.2 Nov 8th, 2010	New Features: - Send notifications via SMS; - Send daily and weekly notification summaries; - Customizable alternative access mappings for item URL; - Send notifications to users in external list columns; - Exclude users from receiving notifications; - Inform users prior to sending notifications.
1.12.802.0 Aug 2nd, 2010	New Feature: - Announced compatibility with SharePoint 2010.
1.11.709.0 Jul 13th, 2010	New Feature: - Server License is available.
1.10.127.2 Jan 28th, 2010	Licensing module upgraded.
1.9.1023.0 Oct 26th, 2009	New Feature: - Add an option that enables users to "Start workflow for all the items". Bugs Fixed: - The workflow would still be triggered when [Multiple lines of text]=="", even though the alert condition was set to be [multiple line text]!=""; - IsChanged function could not work properly when choosing "Calculated" column; - If users choose to "Exit workflow after this email sent", the contents modified would not be highlighted in the email; - When "Exit workflow after this email sent" being selected, two emails would be sent to users with different workflow status ("In progress" and "Completed" respectively).
1.9.820.0 Aug 21st, 2009	Licensing module upgraded.
1.9.731.0 Aug 6th, 2009	Bugs Fixed: - Users enable to select the contents in Lookup Column or Choice Column as email address; - Allowing automatically removing duplicated email addresses in email titles (case-insensitive); - Able to highlight the Name Column in email body if it is changed; - Resolved the error: the style of contents in Multiple Line Text Column in email is not the same as it is in SharePoint environment; - Enabling to display columns containing email addresses only when users sending, CC or BCC emails.
1.8.522.0 May 22rd, 2009	Licensing module upgraded.
1.7.320.0 Mar 24th, 2009	New Feature: - Allow users to add a link to a document in an email, if the workflow associates with a document library. Bugs Fixed: - If the list has no mobile view, the mobile view’s url will not be displayed in an email; - If the list isn't a document library, the Name column will not display in neither alert part nor email.
1.6.120.0 Jan 20th, 2009	New Features: - Allow customization on whether columns being displayed in an alert email or not, as well as the display order; - Include mobile link in alert email so that users can directly click the link to view/edit the item with mobile services. Bugs Fixed: - Emails cannot be sent when the subjects contain newline character; - Some bugs with recurrence event reminder.
1.5.1205.0 Dec 5th, 2008	New Features: - Availability of farm license; - Support reminding recurrence events.
1.3.1.3789 Oct 15th, 2008	Bug Fixed: - Column information in the alert email is not the same as it being in display form.
1.3.0.3709 Oct 10th, 2008	New Feature: - Send alert or reminder emails to AD users or groups who are not in the current site. Bug Fixed: - Performance enhancement by reducing the workflow histories that can be saved.
1.2.6.0 Sep 28th, 2008	New Features: - Add function "IsChanged" to condition expression to examine if the content of specified column has been changed or not when workflow is activated on that item; - Warn and refuse submitting when SharePoint outgoing email server or custom SMTP server is not appointed.
1.2.5.0 Sep 16th, 2008	Bug Fixed: - Resolved the error which happened when inserting image into a new item, but saving it unsuccessfully for certain reason, such as the title is empty.
1.2.4.0 Sep 11st, 2008	Bug Fixed: - Date and time field does not display correctly in the email content.
1.2.0.0 Aug 18th, 2008	New Features: - Allow users to "Exit workflow after email being sent"; - Add "alert condition help link" and "function help tip"; - Enable all workflow to associate when activating workflow feature.
1.1.1.0 Jul 16th, 2008	Bug Fixed: - Send item attachments as attachments in Alert email depending on if users choose to do this.
1.1.0.0 Jun 27th, 2008	Initial Release

• How should I have the "Interval time" set up? It looks like it is 4 by default. Should I leave it as .25 to run every 15 minutes?
  • The interval time means the time period between two reminders. So if you want to send a reminder just one time a day, once you have checked the "send one time a day" checkbox, the interval time checkbox will not function. If you want to send emails multiple times in one day, then you should not choose "send one time a day" Instead, you should set the interval of time between email notifications. The default "4" means 4 hours.
• I'm trying to send a reminder boost based on a day of the week (Monday). I'm having trouble defining the alert condition.
  • Please follow the steps and input numbers corresponding to the day you want to choose:
  • 0 = Sunday, 1 = Monday, 2 = Tuesday, 3 = Wednesday, 4 = Thursday, 5 = Friday, 6 = Saturday.
• Does Alert Reminder Boost support recurring events?
  • Yes.
• If we have SharePoint Alert Reminder installed, can we as administrators set up alerts for users, or do they still have to set up their alerts? We want to be able to set them up from an administrator level, along with them being able to set up their own.
  • Because "SharePoint Alert Reminder" has two workflow templates that will be attached to your lists/document libraries, only the list/document library administrator (with full control over this list/document library) can set up alerts. But you can set alert parts and conditions when setting it up so that there are many choices when you want to send different emails to different users.
• Can we setup alerts on behalf of other users?
  • Yes, you can, and the software is just designed for the administrator to setup alerts for other users.
• Can I apply settings to an Active Directory group so that everyone in that group will be emailed?
  • Yes. AD groups can be sent emails.
• How to use Week() function?
  • Please follow the steps and input numbers corresponding to the day you want to choose:
  • Week(0) means Sunday; Week(1) means Monday ......; Week(6) means Saturday.
• How Can alert workflow be stopped?
  • The workflow can be stopped by selecting "Exit workflow when alert sent" on the page of Alert Settings (this checkbox is at the end of this page).
  • Notice: If you select to stop the workflow, you cannot send alert emails when the item is deleted, and item changes will not be highlighted.
• If I have alert boost and permission boost on the same list workflows and try to send notifications to more than one person, then the alert workflow hangs (displays the message "in progress"). Is this supposed to happen?
  • The state "In Progress" is the correct state; the alert workflow will not stop, but merely wait until an item is changed.
• Regarding Alert Reminders, I am not clear about what "Start Time," "End Time" and "Interval" mean.
  • (1) There is a time period between "Start Time" and "End Time", and mails will only be sent during that period.
  • (2) "Interval" means the time period between two mails (Alert or Reminder). If you want to send emails multiple times in one day, then you should not choose "send one time a day"; You need to set the interval of time between email notifications. The default "4" means 4 hours. But if you want to send a reminder just one time a day, you just check the "send one time a day" checkbox, the interval time checkbox will not function.
• How should I set the alert condition if I want Alert Reminder Boost to notify a user if an item is approved?
  • While the data type of [Approval Status] is text (i.e. "Approved", "Rejected", "Pending" etc.), the values for each approval status entry are represented by a corresponding numerical value. The following are the meanings of these values:
  • 0: Approved
  • 1: Rejected
  • 2: Pending
  • 3: Draft
  • 4: Scheduled
  • So the condition should be "[Approval Status"] == "0".
• After I modify an item, why aren’t the changes highlighted in the body of the notification?
  • This may be due to either of the following:
  • The first mail sent by alert has no changes highlighted;
  • The "Exit Workflow after This Email Sent" checkbox in the Alert Part page is selected. Uncheck this option and then the changes will be displayed in the email.
• Is there a technique to use to deactivate a certain workflow based upon a column change?
  • Yes. You can combine conditions and other options in the Alert Part settings to achieve this. The option is "Exit workflow when email sent" on the bottom of the Alert Part Setting page. You can configure two alert parts, one is to send an email, and the other is to exit workflow. For example:
  • 1st alert part:
  • condition: [Status] != "Closed"
  • specify alert receivers
  • don't check the "Exit workflow when email sent"
  • 2st alert part:
  • condition: [Status] == "Closed"
  • don't specify any receiver
  • check the "Exit workflow when email sent"
• Does Alert Reminder Boost support recurring events in Calendar list?
  • Yes.
• The instance remains active, but why hasn’t the Mail Alert been generated?
  • Firstly, you should make sure that your outgoing email settings in your "SharePoint Central Administration" have been configured properly and the default "Alert Me" emails can be sent successfully. Otherwise you must configure a custom SMTP setting on the Alert Workflow Boost settings main page.
  • Secondly, you should add an alert part when configuring it, and provide at least one "Send to" email address.
• Can we as administrators set up alerts on behalf of users, or do they still have to set up their alerts?
  • Since "SharePoint Alert Reminder" has two workflow templates that will be attached to your lists/document libraries, only the list/document library administrator (with full control over this list/document library) can set up alerts. The software is just designed for the administrator to setup alerts for other users.
• Can Alert Reminder Boost set up alerts for a group just once?
  • Yes. Our product supports sending alert emails to users, SharePoint groups, Domain groups and user fields.
• Does SharePoint Alert Reminder Boost support content type?
  • SharePoint Alert Reminder Boost supports content type in a list but does not support site content type.
• Do all the people on alert reminder need to have permissions for the site if they want to receive an alert reminder email?
  • Any kind of user in the site collection can be sent a notification email.
• Would it be better to create different alert parts within one reminder workflow?
  • Every reminder workflow needs to create a timer job on the SharePoint server. Therefore we advise you use multiple alert parts in order to make the workflow more efficient.
• How do I get a license for Alert Reminder Boost? Where is the License Management Page?
  • Please go to the workflow settings page, and click the "Click here to enter license management page" link.
• Does it support infopath ?
  • Yes, it supports infopath column.

Purchase FAQ

Questions about Licensing:

• What is the difference between a Server License and a Site Collection License/Farm License?
  • Currently, we can provide Server License, Site Collection License and Farm License:
  • Each WFE will require a Server License (For SharePoint 2007: all servers running the SP Web Application service will need to be licensed; for SharePoint 2010: all servers running the "Microsoft SharePoint Foundation Web Application" service will need to be licensed). SPB Server Licenses do NOT limit the number of end-users.
  • A Site Collection License (with end-user number limit) can be applied to one site collection only, you would need to make sure the number of end-users is within the end-user number limit provided by your license;
  • A Farm License can be used across all site collections within a SharePoint farm; however the maximum number of users within each site collection is limited by the end-user number limit provided by your license. For example, a 400-end user Farm License means that the number of users within a site collection should not exceed 400.
  • To find out the number of end-users you have in your site collection/farm, please check the license management page (this will appear after you install the trial version of our software on your SharePoint servers), or download and run the free End User Viewer Tool available here: http://www.sharepointboost.com/end-user-viewer-tool.html.
• Which type of license should I choose?
  • Server Licenses are better if you would like to use the product without site collection or end-user restrictions.
  • A Site Collection License/Farm License is better if you only want to use the product in one site collection/farm and the number of end-users is unlikely to grow rapidly or change frequently.
  • If you are still unsure as to which license type is best for you, please email sales@sharepointboost.com for assistance.
• What are "end-users" and how do they affect my Site Collection License/Farm License?
  • End-users do NOT affect Server Licenses. An end-user count is only needed for a Site Collection License or Farm License.
  • An end-user is defined as any user who has access to, or has accessed any site in your Site Collection/Farm at any point in time, either directly (e.g. signing in) or indirectly (e.g. assigning him a task). And the number of end-users in the site collection means the total number of users across all sites in the site collection.
  • Once a user has accessed a site in the site collection/farm, he is counted, regardless of whether or not this user is active on the site where the product is used. For example, while you may only have 50 users who would need to use the product on Site A in the site collection, there are 360 users accessing Site B (including the 50 accessing Site A), making a total of 360 users with access to the site collection. Since Site A and Site B are in the same site collection, you would need to purchase a license for at least 360 users. SPB licenses increase in increments of 100 users, so if there are 360 people who have access to the site collection, you will need to purchase a 400 end-user license.
• If the current end-user number exceeds the end-user number allowed by my Site Collection License/Farm License, what will happen?
  • Please note that end-users do NOT affect Server Licenses.
  • If the current end-user amount exceeds the amount of end-users allowed by your Site Collection License/Farm License, the original functions and settings of the software will NOT be influenced until you change them (e.g. additions, deletions, modifications, etc.)
  • You can either use our End User Viewer Tool to delete some inactive or disabled SharePoint users (http://www.sharepointboost.com/end-user-viewer-tool.html) or upgrade your license with more end-users.The cost of a license upgrade is equal to the price difference between the old and new licenses, plus a standard fee of 50 USD applied to all upgrates submitted. For example, if you had purchased a 200 end-user license for $500 and now you want to upgrade to a 300 end-user license (Price: $600), you only need to pay the difference (600-500=$100) plus the standard upgrade fee ($50), therefore in total $150. It also applied to Farm License.
• What will happen if I buy a new server or add another server? How will this affect my license?
  • Please note that adding an additional server/replacing an old server with a new one will NOT affect Site Collection Licenses/Farm Licenses. Please contact sales@sharepointboost.com for more information only if your Site Collection ID/Farm ID has changed.
  • However, if you are using Server Licenses for an SPB product and you subsequently add an additional WFE to your environment, you will need to purchase another Server License. Also, if you elect to replace an old server with a new server, and the Server Code subsequently changes, you will need to contact sales@sharepointboost.com for more information.
• What is Premium Annual Support? If I buy it, what do I get?
  • For detailed information regarding SharePointBoost's Premium Annual Support plan, please visit our support page.
  • Premium Annual Support must be renewed each year. Support fees are charged per license per year.
• How can I find my Server Code or Site Collection ID/Farm ID?
  • To find your Server Code or Site Collection ID/Farm ID, please check the license management page (this will appear after you install the trial version of our software on your SharePoint servers – for help finding this information, please email support@sharepointboost.com, or download and install the free License Management Center here: http://www.sharepointboost.com/licensecenter.html.
• What is the price for DEV/Test environment? Is there any discount?
  • SharePointBoost offers 50% discount off the list license price for DEV/TEST environment when customers purchase license for their production environment.
• Do I have to pay for updates as new versions of the product are released?
  • Do I have to pay for updates as new versions of the product are released?
  • A minor release contains bugs fixes and minor feature changes (e.g. 1.0 to 1.1). Major releases include significant feature additions and enhancements (e.g. 1.x to 2.0), and Major releases (usually with significant functionality added) require the payment of an upgrade fee. However, if you purchase our Premium Annual Support plan, then all major and minor releases are free for one year.
• Do I need to apply for a new license if the site collection ID/farm ID/server CODE has been changed?
  • Yes. Since the license is generated based on the specific site collection ID/farm ID/server CODE, which means, once the site collection ID/farm ID/server CODE is changed, the original license CODE would be invalid as well. You need to contact our sales team(sales@sharepointboost.com ) for further assistance.

Questions about Purchasing Process:

• Does SharePointBoost accept Purchase Orders?
  • Yes, we accept purchase orders from our customers, for more details on purchasing via PO, please contact sales@sharepointboost.com.
• Which payment methods does SharePointBoost allow?
  • PayPal:
  • The preferred method of payment is PayPal. You can either purchase SharePointBoost products via PayPal account or via credit card. If you would like to purchase a Site Collection License/Farm License where the total number of end-users is greater than 900, we will generate a PayPal purchase link and send it to you in an email (paying via purchase link does not require that you have a PayPal account).
  • Secure Purchase Link:
  • If purchasing our products through PayPal is not possible for you, then you may contact sales@sharepointboost.com to get a secure purchase link generated and then emailed to you. Here you may pay with a credit card online, by phone, or by fax.
  • Bank Transfer:
  • If purchasing our products through PayPal or via a secure purchase link is not possible for you, then you may contact us to get bank information for a wire transfer. Note that you are responsible for any bank transfer fees.
  • If you do not specify one currency from USD, HKD, JPY, or EUR, we will take USD as the default payment currency.
  • SHAREPOINTBOOST DOES NOT ACCEPT CORPORATE OR PERSONAL CHECKS. PLEASE USE PAYPAL, SECURE PURCHASE LINK OR BANK TRANSFER TO PURCHASE OUR PRODUCTS.
• What is SharePointBoost's refund policy?
  • A request for a refund will only be granted if it is received BEFORE the license code has been sent. Once SharePointBoost has sent you a license code, the sale is considered final. We recommend that you take advantage of the 30-day trial period to download and test the product. This should allow you to fully test and make sure the product meets your needs before making a final purchase decision.
• Does SharePointBoost offer a discount for non-profit organizations, government agencies, or educational institutions?
  • Yes, SharePointBoost can offer discount on condition that you can provide proof that your organization is a registered non-profit, please contact sales@sharepointboost.com for the discount.