SharePoint Lookup Boost

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SharePoint Lookup Boost FAQ

  1. Do you have a version of products that would run on SharePoint Server 2003?

    Our products are not supported by WSS2.0 or SharePoint 2003.

  2. What will happen if I restore the same site collection to some other server and installation, will the license expire in that case ?

    The license code is generated from Site Collection ID. So if you use license code to other Site Collection, the code is useless.

  3. Should I remove the application before installing the new version?Should I require another licence key ?

    You don't need uninstall the software when upgrade to new version, and you don't need another license.

  4. How long does the trial product period lasts?

    30 days.

  5. Please explain what is site collectioin ID.

    Site Collection ID is a string of code which can be found out on license mangement of our products. It is generated when our product is installed successfully on server. It is unique to every customer and it is used to generate license code by us. So if your have successfully purchased our products, you will be expected to send us the site collection ID so that we could generate license code for you. License code will be sent out within one business day when we receive your site collection ID.

  6. How to find out "Site Collection ID"?

    Please refer to the Installation Web Page of each products or download the Document File from download center to learn more about how to find out "Site Collection ID".

  7. Please explain what does "End User" mean in the license agreement.

    End User is the one who has been ever authorized to access SharePoint site collection which you will use the software on. To see how many end users are there in this site collection, please go to license management page of the software.

  8. After the product is successfully installed on server,why can't I see the feature at the place where it is supposed to be?

    Please check if you have activated the feature in Site collection feature list. To learn more how to activate the feature, please refer to the Installtion Web page of each product.

  9. Shall we required to purchase product license for every site collection?

    Yes,if you have 5 site collections, you need to purchase 5 licenses.

  10. How does the product to calculate the number of end users in the site collection?

    The number of end users in the site collection is the amount of all end users who is assigned permission to visit any site in the site collection, users with same login name will be calculated only once.

  11. Do I need to another or new product license if I move the servers?

    Because the license of our software is based on site collection, but not server, when you move servers, if the data of the database is backup/restore well, you don't need a new license.

  12. Do I need to uninstall and re-install the product, or need another license when upgrade?

    You don't need uninstall the software when upgrade to new version, you don't need another license key either.