The SharePoint AD Administration web part allows administrators to safely delegate limited Active Directory administration permissions and user management capabilities to front-line employees, thereby reducing IT workload and eliminating the bottleneck that occurs when all routine change or maintenance requests are funneled to IT.

As organizations grow, the time invested by IT for system maintenance and administration increases, meaning that it becomes increasingly difficult for the IT department to complete the routine user provisioning and minor account change tasks necessary in Active Directory in a timely manner. The SharePoint AD Administration web part helps to reduce this administrative burden by providing a secure way to delegate these tasks to other employees, all from within a centralized user interface. The overall simplicity of the web part also makes it an ideal solution for non-IT employees not familiar with Active Directory, allowing administrators to focus their time on tasks that add more value to the business.

Delegate Active Directory administration permissions to specific users

Assign limited AD administration permissions to junior administrators so they can create, edit, rename, or delete OUs and AD properties from directly within the web part. Administrators can restrict these permissions to specific OUs, so junior administrators will only be able to manage or make changes within predefined nodes in a tree.

Delegate user management capabilities to specific users

Grant the HR department the ability to create user accounts for new employees and then add them to the appropriate groups. Administrators can also delegate user profile maintenance to the HR department to keep user profile information completely up to date without requiring direct IT involvement.

Give front-line IT or Help Desk technicians the ability to reset user passwords from within the web part. Combine AD Administration with the Password Change web part to enable users to reset their own passwords or send them notification emails before their passwords will expire.

E-mail users and entire groups from within the web part

The AD Administration web part also enables Site Managers to quickly and easily email all site members, ensuring that everyone is notified whenever important changes are made. The e-mail feature allows Site Managers to e-mail individual users, or entire user groups from directly within the web part.

Monitor all Active Directory changes and change attempts

Administrators can easily track all changes and change attempts from one centralized location: SharePoint Central Administration. The AD Administration log allows administrators to filter according to the time of the change, the nature of the change, or a combination of the two parameters.

Feature List	AD Administration	SharePoint
Allows administrator to permit any users the ability to change other's AD properties
Administrator can grant any users with authoritative power to manage organizational units, users and groups in AD
With the permission of the administrator, users can e-mail other users or groups directly from within AD admin web part
Administrator can decide which properties to restrict from certain users
Administrator can decide delegation scope and permission for each user
Display users, groups and sites in an alphabetical view, sites view, or AD organization view
Records each operation in a log file

1. Adding the AD Administration Web Part to a Site
2. Navigation
   • 2.1. In Central Administration
   • 2.2. In SharePoint
3. Configuration of AD Administration in Central Administration
   • 3.1. AD Administration General Settings
   • 3.2. User Permissions for AD Administration
   • 3.3. Web Part Layout and AD Properties Settings
     • 3.3.1. Managing Tabs
     • 3.3.2. Managing Properties
   • 3.4. View User Permissions
4. The AD Administration Web Part
   • 4.1. Display Order of Users
     • 4.1.1. Organization Units
     • 4.1.2. Alphabetical
     • 4.1.3. Sites
   • 4.2. The AD Administration Settings
     • 4.2.1. SMTP Server Settings
     • 4.2.2. Change Role
     • 4.2.3. Appearance Settings
5. Managing Active Directory with the AD Administration Web Part
   • 5.1. Creating Organizational Units
   • 5.2. Creating Groups
   • 5.3. Creating Users
   • 5.4. Managing Organizational Units
     • 5.4.1. Deleting OUs
     • 5.4.2. Renaming OUs
     • 5.4.3. Refreshing OUs
     • 5.4.4. Editing AD properties of OUs
   • 5.5. Managing Groups
     • 5.5.1. Deleting Groups
     • 5.5.2. Renaming Groups
     • 5.5.3. Editing AD properties of Groups
   • 5.6. Managing Users
     • 5.6.1. Add to a Group
     • 5.6.2. Disabling Accounts
     • 5.6.3. Resetting User Passwords
     • 5.6.4. Editing AD Properties of Users
     • 5.6.5. Deleting Users
     • 5.6.6. Renaming Users
   • 5.7. Sending Emails
     • 5.7.1. Mails to Users
     • 5.7.2. Mails to Groups

Click here for the tutorial of the SharePoint 2007 version of AD Administration.

SharePoint AD Administration Tutorial for SharePoint 2010

1. Adding the AD Administration Web Part to a Site

You can add the AD Administration Web Part to any SharePoint site in your site collection. To do so, go to the page where you would like to add the web part, click Site Actions at the top of the page, and then click Edit Page to modify the site. Click on the Insert tab under Editing Tools, and then click Web Part.

In the Categories box, select SharePointBoost Web Parts, and then add the web part by selecting SharePointBoost AD Administration Web Part and clicking Add.

2. Navigation

2.1 In Central Administration

On the Central Administration homepage, click SharePointBoost Software Management.Under AD Administration, you will find access to the main page displaying links to:

• General Settings;
• AD Administration User Permissions;
• View User Permissions;
• License Management.

2.2 In SharePoint

Open the site on which you want to add AD Administration. Then, click Edit Page on the Site Actions menu. Under Editing Tools, click the Insert tab, and then click Web Part.

In the Categories section, click SharePointBoost Web Parts, and then click Add. An AD Administration web part will be added on the page.

If the web part was not configured in Central Administration, then the web part should be displayed as below.

The web part will only be displayed to users with the right permissions.

3. Configuration of AD Administration in Central Administration

3.1 AD Administration General Settings

The General Settings of AD Administration give the administrator the option to specify the configuration of logs and SMTP Server settings.

The Log section allows the administrator to set the log options.

The AD Administration Log Schedule Options specify how often a new log file should be created. It can either be set to create a new file monthly, or after a number of days to be specified by the administrator.

The Delete logs checkbox gives the user the option to delete the logs after a specified number of days.

The View Logs button opens up a new window displaying all changes made with AD Administration..

This window first displays all changes made. However, it is possible to filter these results based on the time and date. Another option is to filter the log events based on the action performed with the AD Administration web part.

To display more information about an entry, click on the Details link on the right side in the Log Details column. This will display details such as the original value and the new value of the changed property.

The SMTP Server Settings section lets the administrator customize the SMTP settings for the AD Administration web part.

There is no need to customize these settings if the SMTP server settings are already configured in the SharePoint Central Administration. So the administrator just has to change these settings when he wants to specify customized settings for outgoing emails.

Everything from domain name/IP, over port, display name, from address, to reply-to address can be customized. The administrator can also set to use either the default Windows login credentials or that of another user. The settings also allow enabling SSL connections.

3.2 User Permissions for AD Administration

Initially, the User Permissions for AD Administration screen is empty, as no user has been added.Click Add Users to create a role for a user or a group.

In the new window, the administrator can specify for which users or groups he wanted to specify this role. This is done with a default SharePoint people picker.

After that the administrator has to specify which organizational units (OUs) the users or groups should have permissions for to manage using the AD Administration web part. To do this, he has to specify the domain name and the administrator's credentials. Click Load to load the OU tree based on these login credentials.

In the OU tree the administrator can select the OUs the users or groups can manage by checking the appropriate checkboxes.

After the OUs have been selected, the administrator has to specify what permissions the users or groups should have for the selected OUs. For this, AD Administration provides several checkboxes for each administrative task. Activate the checkboxes according to the requirements of your organization.

Tasks to be performed by using AD Administration are:

• Manage Organizational Units
• Delete Organizational Units
• Manage Groups
• Delete Groups
• Manage Users
• Delete Users
• Reset Passwords

The administrator can also configure the web part layout and the AD properties settings. See Web Part Layout and AD Properties Settings for further information.

Click Save to have the user added to AD Administration.

After the user has been added, he is displayed in the list with his Display Name, User Name, Type, and Permissions for the web part.

The user's permission role can now be selected to be deleted or edited.

3.3 Web Part Layout and AD Properties Settings

On initial setup, AD Administration will provide four tabs, and include default and AD properties. For each user or group set up to use AD Administration, this design can look different.

3.3.1 Managing Tabs

To create new tabs, click New tab.

The field will change and display a field to edit the tab name. Enter the name for the new tab, and press enter to confirm. To change the current display name of a tab, click on the pencil icon , and then type in a new name.

3.3.2 Managing Properties

To add new AD properties to the web part, click the Add New Property button that is available under each tab. To delete AD properties from the web part, click on the red cross on the right side of the property.

A popup window will open to make sure that the property really should be removed.

To display property details, click the pencil icon on the right side of the property. This will bring up the Edit Property popup window.

The Appearance settings allow the administrator to specify how the users should enter the information for the AD properties. If Textbox is selected in the Display style dropdown box, the administrator can select how many rows are available for editing. If DropDownList is selected, the Appearance settings box will change to display a button to specify the values.

After that the administrator has to specify which OU the users or groups should have permissions for to manage using the AD Administration web part. To do this he has to specify the domain name and the administrator's credentials. Based on these login credentials the OU tree is loaded.

Click the Set button under List values to open up the List values – Webpage Dialog in which the administrator can specify which values are available, modify values, or delete values, if necessary.

AD Administration supports drag and drop of items in the web part settings allowing the layout and setup of the tabs and properties to be easily changed.

3.4 View User Permissions

After installing AD Administration, the View User Permissions window will be empty as no permissions have yet been set up.

Once permissions have been set up, this location can be used to easily review permissions for users or groups. The window displays the display name, the user name, the type of object (e.g. user, security group, etc.), where permissions were inherited from, and the permissions themselves.

4. The AD Administration Web Part

Based on the permissions set up with AD Administration, the user will have different access rights for the web part. Logging on as Administrator, the web part displays all OUs available. The tabs will be displayed as previously set up in the AD Administration settings in Central Administration.

Logging on as Catherine will only display the Users OU, because her account was set up to only display the Users OU. In addition, a different user interface for the user properties is displayed as the tabs are arranged in a different order.

4.1 Display Order of Users

AD Administration offers 3 different views for displaying the structure and users in it:

• Organization
• Alphabetical
• Sites

4.1.1 Organization

This is the default view for AD Administration. Here the information in AD is displayed according to the OU structure in AD. The user can see the OUs as well as the groups and users within them given the appropriate permissions.

4.1.2 Alphabetical

This view displays all users alphabetically, sorted by their last name. For each letter the number of users with their last name beginning with this letter is displayed right of the letter.

If a SharePoint environment contains many users, the Alphabetical View will display users summarized in object sets. This can be configured in the Appearance Settings of the web part.

Please note that this functionality does not fully support Asian languages.

4.1.3 Sites

The Sites View displays the users and groups according to their membership to sites in the SharePoint environment.

4.2 The AD Administration Settings Tab

The AD Administration Settings tab allows the user to change the settings for:

• SMTP Sever Settings
• License Management
• Change Role
• Appearance Settings

Depending on the permissions of the user, fewer options might be available. Please note that users without the permission in SharePoint to update the web part will not be able to see the Settings tab.

4.2.1 SMTP Server Settings

Here users can specify custom SMTP settings that are different from those configured in the AD Administration Settings in Central Administration. These settings will be user-specific, so different users can create different settings.

The actual configuration works in the same way as in the AD Administration General Settings in Central Administration.

4.2.2 Change Role

If a user has different permissions for two or more OUs, he can specify which role he wants to use. Multiple roles are usually available because the user is part of several groups for which permissions for AD Administration were set up.

The user initially has to specify which role to use, but he can always change this selection by returning to the window.

4.2.3 Appearance Settings

The Appearance Settings specify how many users should be displayed in one set of objects in the Alphabetical View. This makes the view more easily manageable, and reduces load time to pull information from AD into the web part.

So for a large number of users with their last name beginning with the same letter, the Alphabetical View will look similar to the following.

To display more objects, AD Administration provides a "Display more objects..." link. The "1-3" or "4-4" links can be expanded or collapsed as required. Multiple object sets can be expanded if necessary.

Please note that for optimal performance, it is recommended that each set contains no more than 1,000 objects.

5. Managing Active Directory with the AD Administration Web Part

5.1 Creating Organizational Units

AD Administration offers 2 ways to create OUs:

• Click on the Actions menu while an OU is selected, and then click Create OU.
• Right click on any OU, and then click Create OU

The Create OU window will then be displayed on the right side of the web part.

Once all necessary information is added, click the Save button to confirm. A popup window will ask for confirmation whether or not this OU information should really be saved. Clicking OK will finalize the process and display a confirmation message in the web part.

5.2 Creating Groups

AD Administration offers 2 ways to create groups:

• Click on the Actions menu while an OU is selected, and then click Create OU.
• Right click on any OU, and then click Create OU

The Create Group window will then be displayed on the right side of the web part.

Here the user can select the group name, the pre-Windows 2000 group name, as well as the group scope and the group type. The pre-Windows 2000 group name will be added automatically when the group name is entered. It ensures compatibility with pre-Windows 2000 system environments.

Once all necessary information is added, click the Save button to confirm. A popup window will ask for confirmation whether or not this OU information should really be saved. Clicking OK will finalize the process and display a confirmation message in the web part.

5.3 Creating Users

AD Administration offers 2 ways to create users:

• Click on the Actions menu while an OU is selected, and then click Create OU.
• Right click on any OU, and then click Create OU

The Create User wizard will then be displayed on the right side of the web part.

In the first screen, the name and the logon name for the user has to be specified. Proceed by clicking Next.

The next screen displays the password settings for this user. Set the password, and then click Next to continue.

In this screen, the user is added to groups in AD. Complete the user creation by clicking the Finish button.

At this stage, the user has only been added to AD, he has not yet been added to SharePoint. To add the user to SharePoint, click Click here to add this user to SharePoint in the next screen. This will open up a new browser window.

Enter the user name or look him up. Then select the permission level. If required, enter a Personal Message. Once finished, click OK.

5.4 Managing Organizational Units

5.4.1 Deleting OUs

AD Administration offers 2 ways to delete OUs.

• Click on the Actions menu while an OU is selected, and then click Delete.
• Right click on any OU, and then click Delete.

A popup window will then open up asking for confirmation whether or not this OU should really be deleted. After clicking the OK button the OU will be removed.

5.4.2 Renaming OUs

AD Administration offers 2 ways to rename users:

• Click on the Actions menu while an OU is selected, and then click Rename.
• Right click on any OU, and then click Rename.

The OU to be renamed now becomes editable. Type in a new name for the OU, and then click any area outside the editing field to have it renamed.

5.4.3 Refreshing OUs

AD Administration offers 2 ways to refresh OUs:

• Click on the Actions menu while an OU is selected, and then click Refresh.
• Right click on any OU, and then click Refresh.

This will refresh the OU, and expand it if it was collapsed before.

5.4.4 Editing AD properties of OUs

AD Administration offers 3 ways to display and change the AD properties of OUs:

• Click on the Actions menu while an OU is selected, and then click Properties.
• Right click on an OU, and then click Properties.
• Left click on an OU, and then edit its properties on the right.

After clicking the Save button a popup will appear asking for confirmation whether or not these changes should really be saved. Clicking OK will display a confirmation notification in the lower left corner of the edit OU window of the web part.

5.5 Managing Groups

5.5.1 Deleting Groups

AD Administration offers 2 ways to delete groups:

• Click on the Actions menu while a group is selected, and then click Delete.
• Right click on any group, and then click Delete.

A popup window will then open up asking for confirmation whether or not this group should really be deleted. After clicking the OK button the group will be removed.

5.5.2 Renaming Groups

AD Administration offers 2 ways to rename groups:

• Click on the Actions menu while a group is selected, and then click Rename.
• Right click on any group, and then click Rename.

The group to be renamed now becomes editable. Type in a new name for the group, and then click any area outside the editing field to have it renamed.

5.5.3 Editing AD properties of Groups

AD Administration offers 3 ways to display and change the AD properties of groups:

• Click on the Actions menu while a group is selected, and then click Properties.
• Right click on a group, and then click Properties.
• Left click on a group, and then edit its properties on the right.

In the Group tab, the name of the group can be changed. Also, Group scope and Group type are displayed once more. Depending on the current group scope and type, these values might not be available for changing.

Click Save to save the changes.

Click the Members tab to display all current members of this group.

Here you can add and delete users to and from this group.

To add a user to the group:

Click the Add button. A people picker will then pop up. Enter a user name, or look him up from the directory.Confirm the user to be added by clicking OK.

To delete a user from the group:

Select the user you wish to delete from the group, and then click Delete. A popup window will appear, asking whether or not this user should really be removed from this group.

Confirm the user to be deleted by clicking OK.

5.6 Managing Users

5.6.1 Add to a Group

AD Administration offers 2 ways to add users to a group of users:

• Click on the Actions menu while a user is selected, and then click Add to a group…
• Right click on any user, and then click Add to a group…

The Add User to a Group window will be displayed on the right side of the web part. Select the groups to which he needs to be added.

Once the groups have been selected, click the OK button to confirm. This will finalize the process and display a confirmation message in the web part.

5.6.2 Disabling Accounts

AD Administration offers 2 ways to disable user accounts:

• Click on the Actions menu while a user is selected, and then click Disable Account.
• Right click on any user, and then click Disable Account.

A popup window will open up asking for confirmation whether or not this user should really be disabled.

Proceed by clicking the OK button.

The account of the user is now disabled; this is indicated by a small red cross next to user icon as shown below:

To enable the user again, repeat the same procedure. The menus will instead display Enable Account.

5.6.3 Resetting User Passwords

AD Administration offers 2 ways to reset passwords of users:

• Click on the Actions menu while a user is selected, and then click Reset Password.
• Right click on any user, and then click Reset Password.

The Reset Password window will be displayed on the right side of the web part.

This screen displays all password policies as defined in AD. It also offers an input box for the new password, and another to confirm the password. Once the passwords have been entered, click the Reset button to proceed. The window will refresh and a success message will appear in the lower left corner.

5.6.4 Editing AD Properties of Users

AD Administration offers 3 ways to display and change the AD properties of users:

• Click on the Actions menu while a user is selected, and then click Properties.
• Right click on a user, and then click Properties.
• Left click on a user, and then edit its properties on the right.

Edit the properties of the user in window on the right, and when satisfied click Save.

A popup window will ask for confirmation whether or not this user information should really be saved. Clicking OK will finalize the process and display a confirmation message in the bottom left corner of the web part.

5.6.5 Deleting Users

AD Administration offers 2 ways to delete users:

• Click on the Actions menu while a user is selected, and then click Delete.
• Right click on any user, and then click Delete.

A popup window will then open up asking for confirmation whether or not this user should really be deleted. After clicking the OK button the user will be removed.

5.6.6 Renaming Users

AD Administration offers 2 ways to rename users:

• Click on the Actions menu while a user is selected, and then click Rename.
• Right click on any user, and then click Rename.

The user to be renamed now becomes editable. Type in a new name for the user, and then click any area outside the editing field to have it renamed.

5.7 Sending Emails

AD Administration provides the option to send emails to users or groups from within the web part.

5.7.1 Mails to Users

AD Administration offers 2 ways to open the Send E-mail window for users:

• Click on the Actions menu while a user is selected, and then click Send Mail.
• Right click on any user, and then click Send Mail.

This will bring up the Send E-mail window on the right.

Enter the email contents and the subject of your message. You can send the email using Rich Text Formatting or in Plain text.

The "To:" field contains the email address of the user, if specified. Otherwise it will be blank.

After clicking the Send button the window will display a progress window, then a confirmation window will be displayed, showing to which address the email has been sent.

5.7.2 Mails to Groups

AD Administration offers 2 ways to open the Send E-mail window for groups:

• Click on the Actions menu while a group is selected, and then click Send Mail.
• Right click on any group, and then click Send Mail.

This will bring up the Send E-mail window on the right.

Enter the email contents and the subject of your message. You can send the email using Rich Text Formatting or in Plain text.

The "To:" field contains the email address of the user, if specified. Otherwise it will be blank. The user can also check the Send to all members of this group checkbox to send the email to everybody in the group..

After clicking the Send button the window will display a progress window, then a confirmation window will be displayed, showing to which addresses the email has been sent.

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Languages Supported: English, Japanese, German

System Requirements

For SharePoint 2010:

Operating System:	Microsoft Windows Server 2008 x64 Microsoft Windows Server 2008 R2
Server:	SharePoint Release: - Microsoft SharePoint Foundation 2010 or Microsoft SharePoint Server 2010 - Microsoft SharePoint Foundation 2010 SP1 or Microsoft SharePoint Server 2010 SP1 - Microsoft .NET Framework 3.5
Browser:	Microsoft Internet Explorer 7 or greater is recommended for Advanced admin features Mozilla Firefox supported Google Chrome supported

For SharePoint 2007:

Operating System:	Microsoft Windows Server 2003 x86/x64 Microsoft Windows Server 2008 x86/x64 Microsoft Windows Server 2008 R2
Server:	SharePoint Release: - Microsoft Windows SharePoint Services v3 (WSS3.0) SP2 or Microsoft Office SharePoint Server 2007 SP2 - Microsoft .NET Framework 2.0 or greater Note: This product is not compatible with SPS 2003 and WSS v2
Browser:	Microsoft Internet Explorer 6 or greater is recommended for Advanced Administration features

Technical Notes:

• The proxy account only supports domain administrators.

Release Notes

1.4.1223.0 Dec 28th, 2011	Bug fixed: - In some cases, users cannot manage the account properties in sub domains.
1.3.1125.1 Nov 30th, 2011	Bugs fixed: - Users in parent domain can’t be set to be the managers of the users in sub domains and vas versa. - The manager field doesn’t work sometimes. - Users who have a full-control permission cannot change the AD Administration web part settings sometimes. - An error occurs if the OU name contains some special character.
1.2.1221 Dec 23rd, 2010	New Features: - Support German; - Can edit Manager attribute.
1.1.730.1 Jul 30th, 2010	New Feature: - Announced compatibility with SharePoint 2010.
1.0.604.1 Jun 7th, 2010	Initial Release

Purchase FAQ

Questions about Licensing:

• What is the difference between a Server License and a Site Collection License/Farm License?
  • Currently, we can provide Server License, Site Collection License and Farm License:
  • Each WFE will require a Server License (For SharePoint 2007: all servers running the SP Web Application service will need to be licensed; for SharePoint 2010: all servers running the "Microsoft SharePoint Foundation Web Application" service will need to be licensed). SPB Server Licenses do NOT limit the number of end-users.
  • A Site Collection License (with end-user number limit) can be applied to one site collection only, you would need to make sure the number of end-users is within the end-user number limit provided by your license;
  • A Farm License can be used across all site collections within a SharePoint farm; however the maximum number of users within each site collection is limited by the end-user number limit provided by your license. For example, a 400-end user Farm License means that the number of users within a site collection should not exceed 400.
  • To find out the number of end-users you have in your site collection/farm, please check the license management page (this will appear after you install the trial version of our software on your SharePoint servers), or download and run the free End User Viewer Tool available here: http://www.sharepointboost.com/end-user-viewer-tool.html.
• Which type of license should I choose?
  • Server Licenses are better if you would like to use the product without site collection or end-user restrictions.
  • A Site Collection License/Farm License is better if you only want to use the product in one site collection/farm and the number of end-users is unlikely to grow rapidly or change frequently.
  • If you are still unsure as to which license type is best for you, please email sales@sharepointboost.com for assistance.
• What are "end-users" and how do they affect my Site Collection License/Farm License?
  • End-users do NOT affect Server Licenses. An end-user count is only needed for a Site Collection License or Farm License.
  • An end-user is defined as any user who has access to, or has accessed any site in your Site Collection/Farm at any point in time, either directly (e.g. signing in) or indirectly (e.g. assigning him a task). And the number of end-users in the site collection means the total number of users across all sites in the site collection.
  • Once a user has accessed a site in the site collection/farm, he is counted, regardless of whether or not this user is active on the site where the product is used. For example, while you may only have 50 users who would need to use the product on Site A in the site collection, there are 360 users accessing Site B (including the 50 accessing Site A), making a total of 360 users with access to the site collection. Since Site A and Site B are in the same site collection, you would need to purchase a license for at least 360 users. SPB licenses increase in increments of 100 users, so if there are 360 people who have access to the site collection, you will need to purchase a 400 end-user license.
• If the current end-user number exceeds the end-user number allowed by my Site Collection License/Farm License, what will happen?
  • Please note that end-users do NOT affect Server Licenses.
  • If the current end-user amount exceeds the amount of end-users allowed by your Site Collection License/Farm License, the original functions and settings of the software will NOT be influenced until you change them (e.g. additions, deletions, modifications, etc.)
  • You can either use our End User Viewer Tool to delete some inactive or disabled SharePoint users (http://www.sharepointboost.com/end-user-viewer-tool.html) or upgrade your license with more end-users.The cost of a license upgrade is equal to the price difference between the old and new licenses, plus a standard fee of 50 USD applied to all upgrates submitted. For example, if you had purchased a 200 end-user license for $500 and now you want to upgrade to a 300 end-user license (Price: $600), you only need to pay the difference (600-500=$100) plus the standard upgrade fee ($50), therefore in total $150. It also applied to Farm License.
• What will happen if I buy a new server or add another server? How will this affect my license?
  • Please note that adding an additional server/replacing an old server with a new one will NOT affect Site Collection Licenses/Farm Licenses. Please contact sales@sharepointboost.com for more information only if your Site Collection ID/Farm ID has changed.
  • However, if you are using Server Licenses for an SPB product and you subsequently add an additional WFE to your environment, you will need to purchase another Server License. Also, if you elect to replace an old server with a new server, and the Server Code subsequently changes, you will need to contact sales@sharepointboost.com for more information.
• What is Premium Annual Support? If I buy it, what do I get?
  • For detailed information regarding SharePointBoost's Premium Annual Support plan, please visit our support page.
  • Premium Annual Support must be renewed each year. Support fees are charged per license per year.
• How can I find my Server Code or Site Collection ID/Farm ID?
  • To find your Server Code or Site Collection ID/Farm ID, please check the license management page (this will appear after you install the trial version of our software on your SharePoint servers – for help finding this information, please email support@sharepointboost.com, or download and install the free License Management Center here: http://www.sharepointboost.com/licensecenter.html.
• What is the price for DEV/Test environment? Is there any discount?
  • SharePointBoost offers 50% discount off the list license price for DEV/TEST environment when customers purchase license for their production environment.
• Do I have to pay for updates as new versions of the product are released?
  • Do I have to pay for updates as new versions of the product are released?
  • A minor release contains bugs fixes and minor feature changes (e.g. 1.0 to 1.1). Major releases include significant feature additions and enhancements (e.g. 1.x to 2.0), and Major releases (usually with significant functionality added) require the payment of an upgrade fee. However, if you purchase our Premium Annual Support plan, then all major and minor releases are free for one year.
• Do I need to apply for a new license if the site collection ID/farm ID/server CODE has been changed?
  • Yes. Since the license is generated based on the specific site collection ID/farm ID/server CODE, which means, once the site collection ID/farm ID/server CODE is changed, the original license CODE would be invalid as well. You need to contact our sales team(sales@sharepointboost.com ) for further assistance.

Questions about Purchasing Process:

• Does SharePointBoost accept Purchase Orders?
  • Yes, we accept purchase orders from our customers, for more details on purchasing via PO, please contact sales@sharepointboost.com.
• Which payment methods does SharePointBoost allow?
  • PayPal:
  • The preferred method of payment is PayPal. You can either purchase SharePointBoost products via PayPal account or via credit card. If you would like to purchase a Site Collection License/Farm License where the total number of end-users is greater than 900, we will generate a PayPal purchase link and send it to you in an email (paying via purchase link does not require that you have a PayPal account).
  • Secure Purchase Link:
  • If purchasing our products through PayPal is not possible for you, then you may contact sales@sharepointboost.com to get a secure purchase link generated and then emailed to you. Here you may pay with a credit card online, by phone, or by fax.
  • Bank Transfer:
  • If purchasing our products through PayPal or via a secure purchase link is not possible for you, then you may contact us to get bank information for a wire transfer. Note that you are responsible for any bank transfer fees.
  • If you do not specify one currency from USD, HKD, JPY, or EUR, we will take USD as the default payment currency.
  • SHAREPOINTBOOST DOES NOT ACCEPT CORPORATE OR PERSONAL CHECKS. PLEASE USE PAYPAL, SECURE PURCHASE LINK OR BANK TRANSFER TO PURCHASE OUR PRODUCTS.
• What is SharePointBoost's refund policy?
  • A request for a refund will only be granted if it is received BEFORE the license code has been sent. Once SharePointBoost has sent you a license code, the sale is considered final. We recommend that you take advantage of the 30-day trial period to download and test the product. This should allow you to fully test and make sure the product meets your needs before making a final purchase decision.
• Does SharePointBoost offer a discount for non-profit organizations, government agencies, or educational institutions?
  • Yes, SharePointBoost can offer discount on condition that you can provide proof that your organization is a registered non-profit, please contact sales@sharepointboost.com for the discount.